it's part of a city-wide trend, increasing burglaries. and both police officers and neighbors are frustrated. nbc bay area stephanie trong joins us in san jose's willow glen neighborhood with the story. stephanie? >> reporter: good evening, raj. the 95-year-old woman has lived in this willow glen neighborhood for 40 years. she is very shaken up, understandably. neither she nor her relatives wanted to talk on camera. they did tell us she was sleeping at home here when a man kicked down the back door. neighbors here are very upset, and so are some san jose police officers who say the rise in burglary wouldn't happen if city hall made public safety a priority. >> i didn't sleep last night. >> reporter: mother of two shanna says she was horrified when she learned a man attacked her 95-year-old neighbor after he picked a lock on her gate and broke into her willow glen home, allegedly pepper spraying him when she confronted him. criminals are taking advantage of a limited police department. >> criminal nose that we're short on staff. they know